Job Title
Head Operations (Sanlam Umbrella Solutions)Employment Type
Full TimeExperience
5 to 7 yearsSalary
NegotiableJob Published
24 May 2023Job Reference No.
694801716Job Description
Responsibilities
• Financial reporting - Responsible for accurate and timeous management information on a monthly and
quarterly basis to management and executive committees.
• Compliance and Risk Management – ensuring best practice compliance monitoring and reporting, cooperating
with Sanlam Corporate central compliance and risk functions.
• Operational governance (FICA, PDDs, FAIS etc).
• Stakeholder management and engagement with various internal and external stakeholders (This
includes Vendor management; Outsource agreements; Corporate Finance, Risk, Compliance teams;
Internal audit engagement and relationship; Facilities).
• Operational Process - Ensure optimal operational processes and controls to ensure delivery in line with
SLA’s.
• Operations management – provide the operations area with direction in terms of the business strategic
goals, new business implementation, contracts, investment operations.
• Budget preparation and monitoring.
• People management - set clear direction to team members in respect of team goals, objectives and
outputs, performance management, training, mentoring and resource management.
• Systems – monitoring systems for suitability to business needs and providing input into the prioritization
of enhancements and requirements.
• Expense management – driving efficiencies across the different areas including active management of
controllable vs uncontrollable expenses, acquisition expenses vs maintenance expenses vs project
costs, support costs.
Qualifications
• Relevant degree (postgraduate qualification advantageous).
• 5 – 7 year’s management experience in retirement fund administration.
• Strong commercial acumen.
• Risk and Compliance experience is beneficial.